Traditional software testing often relies on assumed user flows based on requirements documents or input from stakeholders. However, real users rarely behave as expected. Guesswork leads to blind spots in test coverage, which can significantly impact the quality of the final product. A new approach to quality has emerged, driven by the use of artificial intelligence (AI). Katalon Inc., a leading provider of AI-augmented software testing, has announced the general availability of TrueTest, the world’s first AI-native automated testing system that continuously learns from real users in production to create and maintain test coverage that actually matters. TrueTest eliminates guesswork and redefines the testing process. It observes real customer behavior, identifies business-critical user journeys, and auto-generates test cases that reflect how the application is truly used. As applications evolve, TrueTest keeps pace by automatically updating tests without the need for manual maintenance or brittle scripts. The key capabilities of TrueTest include:
- Live Usage Intelligence: Observes real user interactions in production and turns them into ready-to-run automated tests.
- Accelerates the Shift to Automation: Enables teams to quickly transition from legacy test scripts to intelligent automation with auto-generated tests.
- Self-Maintaining Test Suites: Frees QA teams from repetitive test upkeep by continuously adapting to application changes in real time.
- Prioritized Test Coverage: Highlights the most critical workflows based on actual user behavior, helping teams focus on what matters.
- Shared Visibility Across Teams: Gives QA, development, product, and even marketing teams a shared view of user journeys and digital experience quality.
TrueTest was built from the ground up for the AI-native era. It does not treat AI as a bolt-on feature. It is an entirely new approach to quality, driven by usage, powered by intelligence, and built for change. “Model-based test automation was built on guesswork. TrueTest ends that era. By learning directly from real users in production, it delivers AI-generated, always-relevant automated test coverage, without the need for scripts or guesswork. This isn’t a bolt-on AI feature; it is a ground-up reinvention of testing for the AI-native world. For the first time, QA has something every team wants: real visibility into how customers actually use their applications. Now, developers, product managers, and marketers are the ones asking to see what QA sees. TrueTest isn’t just our vision. It is shaped by our customers, who asked for a better and smarter path to quality.”
— Vu Lam, CEO of Katalon
The need for intelligent automation is becoming increasingly clear. According to Katalon’s 2025 State of Software Quality Report, 61% of QA teams are adopting AI tools to reduce repetitive tasks, and nearly half of QA pros surveyed report needing to update up to 30% of their test scripts on a regular basis. These trends reflect a clear need for more intelligent automation. Teams want to spend less time on maintenance and more time delivering quality. TrueTest was created in direct response to this demand. It provides testing that adapts to real usage, maintains itself, and focuses on the experiences that matter most to users. Trusted by global technology leaders, TrueTest has already gained significant traction:
| Company | Position | Quote |
|---|---|---|
| QualityKiosk Technologies | Amalesh Mishra, Chief Growth Officer | “TrueTest aligns perfectly with our mission to help clients release faster without compromising on quality. In modern CI/CD pipelines, test maintenance is often the hidden cost that slows everything down. By generating and updating tests based on real user behavior, TrueTest helps us eliminate that bottleneck entirely.” |
| KMS Technology | Du Nguyen, Managing Director | “For us, innovation in software quality must be practical, scalable, and aligned with user outcomes. TrueTest checks all those boxes. It allows our teams to reduce test debt, accelerate feedback loops, and deliver continuous value across client applications.” |
To learn more about TrueTest, visit the Katalon website or watch a video featuring Vu Lam, CEO of Katalon, discussing TrueTest in-depth. “I believe that TrueTest will revolutionize the way we think about software testing. It’s not just a tool, it’s a mindset shift. We need to focus on delivering quality that matters, not just catching bugs. TrueTest helps us achieve that.”
— Arati Mukerji, Media Contact
Katalon is the category leader in AI-augmented software testing, empowering hybrid testers to deliver exceptional digital experiences. Trusted by over 30,000 QA and DevOps teams across 80+ countries, Katalon has been named a G2 Leader in software testing for 11 consecutive quarters.
“I think TrueTest is a game-changer for the testing industry. It’s a testament to the power of AI in software testing. We’re excited to see how it will shape the future of testing.”
— Anonymous
TrueTest is available now.
